Pennsylvania Attorney General Josh Shapiro recently announced that Navient, known as one of the nation’s largest student loan servicers, will provide relief totaling $1.85 billion to resolve allegations of widespread unfair, deceptive and abusive student loan servicing practices and abuses in originating predatory student loans.

“Navient repeatedly and deliberately put profits ahead of its borrowers. It engaged in deceptive and abusive practices, targeted students who it knew would struggle to pay loans back and placed an unfair burden on people trying to improve their lives through education,” Shapiro said.

This settlement, joined by a coalition of 39 attorneys general, resolves claims that since 2009, despite representing it would help borrowers find the best repayment options for them, Navient steered struggling student loan borrowers into costly long-term forbearances instead of counseling them about the benefits of more affordable income-driven repayment plans.

Under the terms of the settlement, approximately 13,000 Pennsylvania borrowers will receive $3.5 million in restitution payments and another 2,467 Pennsylvanians will receive $67 million in debt cancellation. In total, Shapiro’s lawsuits and settlements have resulted in more than $132.5 million in private student loan cancellation since 2017.

As a result of the settlement, borrowers receiving private loan debt cancellation will receive a notice from Navient by July 2022, along with refunds of any payments made on the canceled private loans after June 30, 2021.

Private loan borrowers do not need to take any action to qualify for relief. Federal loan borrowers who are eligible for a restitution payment of approximately $260 will receive a postcard in the mail from the settlement administrator later this spring. Federal loan borrowers who qualify for relief under this settlement do not need to take any action, except update or create their studentaid.gov account to ensure the U.S. Department of Education has their current address.

For more information, visit navientagsettlement.com.