The filing season for 2020 Pennsylvania personal income tax returns will begin on Feb. 12.

A new, state-only filing option is available at mypath.pa.gov. myPATH is a free, user-friendly system that allows taxpayers to seamlessly file the Pennsylvania Income Tax Return (PA-40) and make income tax payments, as well as offering other services.

“We’re excited to offer a new online filing system that will make it easy for our customers to file their 2020 state returns for free,” Revenue Secretary Dan Hassell said. “We encourage all Pennsylvania taxpayers to take advantage of this new, easy-to-use option.”

Delays possible

The IRS announced last week that it would begin accepting and processing 2020 tax returns on Feb. 12. The agency announced the delay in the start of the filing season - which typically occurs in January - is necessary to perform programming and testing work on IRS systems.

The opening of the filing season for Pennsylvania income tax returns is typically tied to the date the IRS sets. That’s because state and federal tax returns that are simultaneously filed through third-party tax preparation software or by a tax preparation service are first routed to the IRS’ systems. The IRS then routes Pennsylvania state returns to the Department of Revenue at the opening of its tax season, allowing for the processing of state returns and refunds to begin.

Because that process won’t begin this year until Feb. 12, taxpayers who wish to file their returns within the next three weeks may see a delay in the processing of their returns and refunds.

However, taxpayers interested in filing their Pennsylvania returns can do so starting today by visiting mypath.pa.gov.

Personal income tax assistance is also available through the department’s Online Customer Service Center and by calling 717-787-8201 between 8 a.m. and 5 p.m., Monday through Friday. The Online Customer Service Center contains answers to hundreds of common income tax questions and allows taxpayers to securely submit a question to the department through a process that is similar to sending an email.

The Department of Revenue’s district offices are open in a limited capacity with social distancing guidelines in place. Appointments are required to receive in-person assistance. Please keep the following in mind.

Taxpayer assistance hours are 8:30 a.m. to 5 p.m. Monday, Wednesday and Friday. Appointments between 8:30 a.m. and 10 a.m. will be reserved for older adults.

Taxpayers are required to wear a mask during appointments. Taxpayers can check the status of their refunds online by selecting the Where’s My Income Tax Refund? link on the department’s homepage; or by calling 1-888-PATAXES. Taxpayers will be prompted to provide their Social Security number and requested refund amount to obtain the current status.