Dear Jacquelyn,

Over the past few months, social media has been my go-to source for connecting with friends and keeping up to date on the news. Lately I’m seeing more and more negative posts and it is upsetting. I really would like to contribute to encouraging and uplifting others instead of bringing them down. How can I add some positivity without fueling yet another online debate or battle?

Dear Reader,

Social media can be both a blessing and a curse. The social media platforms have become an integral part of everyday life and are wonderful communication tools when treated with respect. People are seeking answers, reassurance and an escape from social isolation.

Social media etiquette matters even more during times of uncertainty such as during the coronavirus (COVID-19) pandemic shutdown when people are already on edge.

Before you create a social media post, stop and consider the content, especially as the world copes with the coronavirus pandemic and civil unrest. Imagine your post appearing next to a serious news update and ask yourself if it lacks sympathy or compassion.

It’s wise to be mindful and extra sensitive to the plight of others. We don’t know the full extent of the effects that the lockdown and the latest news alerts have on the lives of our neighbors.

Post messages that give hope and encouragement. Words of encouragement give motivation when times are difficult. Share stories about the triumph of the human spirit. People want to feel good and be inspired.

Other positive posts would include how people can entertain themselves.

Post your favorite DIY (Do It Yourself) videos and links to concerts.

Although we are living in a time like none of us have ever seen before, there’s always a silver lining. Social media is a powerful tool that allows us to connect and celebrate what it is to be human. Stay positive and continue to use social media for good.

Respectfully Yours,

Jacquelyn

Have a question? Email: jacquelyn@ptd.net. Jacquelyn Youst is owner of the Pennsylvania Academy of Protocol, specializing in etiquette training. She is on the board of directors of the National Civility Foundation.

All Rights Reserved &Copy; 2020 Jacquelyn Youst